If you are struggling with a poor-quality connection on a particular network, we advise you manually search and select a different network. You will only be able to get an internet connection on the network(s) we offer a service on.
To look at this, follow these steps:
- Go into Settings.
- Click on "Network & Internet."
- Click on "Cellular" in the left-hand menu.
- Under "Mobile Plans" click on the eSIM you want to modify.
- Scroll down to the "Network selection" section.
- Click on "Search for networks."
- Your device will begin scanning for available networks. Once the scan is complete, you will see a list of available networks.
- Click on the network you want to connect to.
- You are now connected to the desired network.