If you’re struggling to connect your eSIM to your Android Device, here’s what you can do:
- Ensure that your device is capable of using an eSIM. Not every Android phone is compatible, some are older and don’t support eSIM cards.
- Check to see if your carrier supports the use of an eSIM. Not all networks give you access to an eSIM and will therefore restrict you.
- Go into the internet settings of your device and enable the eSIM. You may need to add it as a new plan.
- Scan the QR code to activate your new eSIM.
- Make sure that the details are correct to use the eSIM.
- Restart your device and try again if it doesn’t resolve itself.
If you have any questions, please do not hesitate to contact our Telitravel Support Team. We are here and happy to help!