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  1. Telitravel Help Center
  2. Troubleshooting
  3. Troubleshooting

Troubleshooting

  • How to install an eSIM on a Gemini PDA?
  • How To Check If Your Phone is Unlocked? (iOS)
  • How To Check If Your Phone is Unlocked? (Android)
  • I can’t scan my QR code, what do I do?
  • How do I check that I have the correct eSIM activated or enabled?
  • How do I tell if my eSIM is installed?
  • Why has my home SIM stopped working after activating my eSIM?
  • Why has my iMessage stopped working once I’ve installed my eSIM?
  • How do I set up an APN?
  • Why do I have slow internet speeds and/or connection?
  • Why can’t I connect my eSIM on an iOS device or iPhone?
  • Why am I getting an error message about being unable to change my cellular plan?
  • My device is network locked, what does this mean?
  • Why does it say my code is no longer valid?
  • What does ‘PDP Authentication Failure’ Mean?
  • Why can’t I connect my eSIM on an Android Device?
  • Why am I getting an error message that says my carrier doesn’t add cellular plans?
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